Shipping & Returns
Online Return Policy
We hope you are happy with your purchase from us. If you are unsatisfied with your item(s) you may send it back for a full refund (minus shipping costs) within 7 days of delivery. Clearance items and special orders are final sale and can not be returned or exchanged. Pease email us at luxe118@gmail.com with you order number and the item or items you are returning.
Return Shipping
If you wish to return or exchange any of the items from your order please contact us at Luxe118@gmail.com with your order details and the items you are wanting to return. The customer is responsible for all return shipping costs. We recommend shipping the item with a tracking number and insuring it as we are not responsible for any packages that are lost or damaged in the mail. Send packages to the following address.
Luxe
Attn: Returns
118 Oakway Center
Eugene, OR 97401
Shipping
We ship via USPS First Class or Priority Mail. We also use UPS ground shipping as well. Standard shipping takes approx. 3-5 business days.